COVID-19 Update

Summary of Store Reopenings & Policies

Manitoba Locations

Store Store opening date Location Telephone No.
Store: Melanie Lyne Now open
Now open
Polo Park Shopping Centre
Address: 1485 Portage Avenue ,
Winnipeg, MB ,
R3G 0W4
Tel: 204-779-5921
Store: Melanie Lyne Now open
Now open
St.Vital Centre
Address: 1225 St. Mary's Road ,
Winnipeg, MB ,
R2M 5E5
Tel: 204-254-0273

Quebec Locations

Store Store opening date Location Telephone No.
Store: Melanie Lyne Now open
Now open
Les Factoreries Saint Sauveur
Address: 160, chemin du Lac Millette ,
Saint-Sauveur, QC ,
J0R 1R6
Tel: 450-227-3421
Store: Melanie Lyne Now open
Now open
Centre Commercial Gatineau
Address: 79, boul. de la Gappe ,
Gatineau, QC ,
J8T 0B5
Tel: 819-243-8866
Store: Melanie Lyne Now open
Now open
Centre commercial Les Rivières
Address: 4125, boul.des Forges ,
Trois-Rivières, QC ,
G8Y 1W1
Tel: 819-376-5446
Store: Melanie Lyne Now open
Now open
Place Ste-Foy
Address: 2450 boul. Laurier ,
Québec, QC ,
G1V 2L1
Tel: 418-656-0383
Store: Melanie Lyne Now open
Now open
Galeries d'Anjou
Address: 7999, boul. des Galeries d'Anjou ,
Ville d'Anjou, QC ,
H1M 1W9
Tel: 514-351-4398
Store: Melanie Lyne Now open
Now open
Promenades St-Bruno
Address: 108, boul. des Promenades ,
St-Bruno, QC ,
J3V 5K1
Tel: 450-461-0490
Store: Melanie Lyne Now open
Now open
Centre Rockland
Address: 2305, chemin Rockland ,
Ville Mont-Royal, QC ,
H3P 3E9
Tel: 514-340-9396
Store: Melanie Lyne Now open
Now open
Fairview Pointe Claire
Address: 6801, aut. Transcanadienne ,
Pointe-Claire, QC ,
H9R 1C4
Tel: 514-695-1915
Store: Melanie Lyne Now open
Now open
Place Montreal Trust
Address: 1500 McGill College ,
Montréal, QC ,
H3A 3J5
Tel: 514-397-0972
Store: Melanie Lyne Now open
Now open
Carrefour Laval
Address: 3035, boul. Le Carrefour ,
Laval, QC ,
H7T 1C8
Tel: 450-682-3414
Store: Melanie Lyne Now open
Now open
Place Rosemère
Address: 401, boul. Labelle ,
Rosemère, QC ,
J7A 3T2
Tel: 450-435-7225

Alberta Locations

Store Store opening date Location Telephone No.
Store: Melanie Lyne Now open
Now open
West Edmonton Mall
Address: 8882- 170th Street ,
Edmonton, AB ,
T5T 4M2
Tel: 780-444-3365
Store: Melanie Lyne Now open
Now open
Market Mall
Address: 3625 Shaganappi Trail N.W. ,
Calgary, AB ,
T3A 0E2
Tel: 403-247-6584
Store: Melanie Lyne Now open
Now open
Chinook Centre
Address: 6455 Macleod Trail SW ,
Calgary, AB ,
T2H 0K9
Tel: 403-252-4265
Store: Melanie Lyne Now open
Now open
South Edmonton Common
Address: 9715-19th Avenue NW ,
Edmonton, AB ,
T6N 1N5
Tel: 780-409-2644
Store: Melanie Lyne Now open
Now open
CrossIron Mills
Address: 261055 Crossiron Blvd. ,
Rocky View, AB ,
T4A 0G3
Tel: 403-274-1576

Saskatchewan Locations

Store Store opening date Location Telephone No.
Store: Melanie Lyne Now open
Now open
Midtown Plaza
Address: 201 1st Avenue South ,
Saskatoon, SK ,
S7K 1J9
Tel: 306-382-4400

British Columbia Locations

Store Store opening date Location Telephone No.
Store: Melanie Lyne Now open
Now open
Langley Power Centre
Address: 40-20070 Langley Bypass ,
Langley, BC ,
V3A 9J8
Tel: 604-532-1098
Store: Melanie Lyne Now open
Now open
Grandview Corners
Address: 40 - 16031 24 Avenue ,
Surrey, BC ,
V3Z 9H7
Tel: 604-531-9960
Store: Melanie Lyne Now open
Now open
Mayfair S.C.
Address: 3147 Douglas Street ,
Victoria, BC ,
V8Z 6E3
Tel: 250-361-1846
Store: Melanie Lyne Now open
Now open
Tsawwassen Mills
Address: 5000 Canoe Pass Way ,
Tsawwassen, BC ,
V4M 0B3
Tel: 778-630-8101

Ontario Locations

Store Store opening date Location Telephone No.
Store: Melanie Lyne Now open
Now open
RioCan Colossus Centre
Address: 7621 Weston Road ,
Vaughan, ON ,
L4L 9J9
Tel: 905-264-8549
Store: Melanie Lyne Now open
Now open
Heartland Town Centre
Address: 5875 Rodeo Drive ,
Mississauga, ON ,
L5R 4C1
Tel: 905-502-6843
Store: Melanie Lyne Now open
Now open
SmartCentres Cambridge
Address: 60 Pinebush Road ,
Cambridge, ON ,
N1R 8K5
Tel: 519-624-9644
Store: Melanie Lyne Liquidation Now open
Now open
RioCan Marketplace
Address: 2181 Steeles Ave. West ,
Toronto, ON ,
M3J 3N2
Tel: 416-514-0771
Store: Melanie Lyne Now open
Now open
Bayshore Shopping Centre
Address: 100 Bayshore Drive ,
Nepean, ON ,
K2B 8C1
Tel: 613-828-3972
Store: Melanie Lyne Now open
Now open
Carlingwood Shopping Centre
Address: 2121 Carling Avenue ,
Ottawa, ON ,
K2A 1H2
Tel: 613-729-5418
Store: Melanie Lyne Now open
Now open
Masonville Place
Address: 1680 Richmond St. North ,
London, ON ,
N6G 3Y9
Tel: 519-679-1472
Store: Melanie Lyne Now open
Now open
St. Laurent Shopping Centre
Address: 1200 St. Laurent Blvd. ,
Ottawa, ON ,
K1K 3B8
Tel: 613-744-7102
Store: Melanie Lyne Now open
Now open
Markville Shopping Centre
Address: 5000 Highway 7 ,
Markham, ON ,
L3R 4M9
Tel: 905-470-6381
Store: Melanie Lyne Now open
Now open
Mapleview Centre
Address: 900 Maple Avenue ,
Burlington, ON ,
L7S 2J8
Tel: 905-632-1083
Store: Melanie Lyne Now open
Now open
Promenade Shopping Centre
Address: 1 Promenade Circle ,
Thornhill, ON ,
L4J 4P8
Tel: 905-763-2476
Store: Melanie Lyne Now open
Now open
Lime Ridge Mall
Address: 999 Upper Wentworth Street ,
Hamilton, ON ,
L9A 4X5
Tel: 905-574-1876
Store: Melanie Lyne Now open
Now open
Oakville Place
Address: 240 Leighland Avenue ,
Oakville, ON ,
L6H 3H6
Tel: 905-337-2145
Store: Melanie Lyne Now open
Now open
The Pen Centre
Address: 221 Glendale Avenue ,
St. Catharines, ON ,
L2T 2K9
Tel: 905-682-7031
Store: Melanie Lyne Now open
Now open
Oshawa Centre
Address: 419 King Street West ,
Oshawa, ON ,
L1J 2K5
Tel: 905-571-7635
Store: Melanie Lyne Now open
Now open
Upper Canada Mall
Address: 17600 Yonge Street ,
Newmarket, ON ,
L3Y 4Z1
Tel: 905-830-1401
Store: Melanie Lyne Now open
Now open
Hillcrest Mall
Address: 9350 Yonge Street ,
Richmond Hill, ON ,
L4C 5G2
Tel: 905-770-0598
Store: Melanie Lyne Now open
Now open
Vaughan Mills Shopping Centre
Address: 1 Bass Pro Mills Drive ,
Vaughan, ON ,
L4K 5W4
Tel: 905-532-0403
Store: Melanie Lyne Now open
Now open
Fairview Mall
Address: 1800 Sheppard Avenue East ,
Willowdale, ON ,
M2J 5A7
Tel: 416-490-9804
Store: Melanie Lyne Now open
Now open
Yorkdale Shopping Centre
Address: 3401 Dufferin Street ,
Toronto, ON ,
M6A 2T9
Tel: 416-256-9831
Store: Melanie Lyne Now open
Now open
Square One Shopping Centre
Address: 100 City Centre Drive ,
Mississauga, ON ,
L5B 2C9
Tel: 905-276-4233
Store: Melanie Lyne Now open
Now open
Erin Mills Town Centre
Address: 5100 Erin Mills Parkway ,
Mississauga, ON ,
L5M 4Z5
Tel: 905-820-6979
Store: Melanie Lyne Now open
Now open
First Canadian Place
Address: 100 King Steet West ,
Toronto, ON ,
M5X 1B5
Tel: 416-368-0840
Store: Melanie Lyne Now open
Now open
Bramalea City Centre
Address: 25 Peel Centre Drive ,
Brampton, ON ,
L6T 3R5
Tel: 905-789-1656

Nova Scotia Locations

Store Store opening date Location Telephone No.
Store: Melanie Lyne Now open
Now open
Halifax S.C.
Address: 7001 Mumford Road ,
Halifax, NS ,
B3L 4R3
Tel: 902-453-6841

Newfoundland Locations

Store Store opening date Location Telephone No.
Store: Melanie Lyne Now open
Now open
Avalon Mall
Address: 48 Kenmount Road ,
St. John's, NL ,
A1B 1W3
Tel: 709-739-3607

We’re committed to providing you with a SAFE & COMFORTABLE shopping experience by taking the following measures:

Disinfect your hands using our provided hand sanitizer.

A maximum of occupants may be in the store at a time, team members included.

Maintain a distance of at least 2 meters from your fellow shoppers.

Clothing is steamed at a temperature of 210 degrees.

We clean all spaces, surfaces & furniture throughout the day.

Ask one of our team members for help.

We accept Apple Pay, Android Pay, debit or Credit Card Tap & Go up to $250.

Delays in Shipping:

Delays may be experienced due to the extra precautions taken to ensure the sanitization of website order delivery packages. Our carriers are also currently experiencing delays in delivery with significant delays within Montreal, Toronto and Vancouver centers. We apologize for the inconvenience. At checkout, we’ll provide you with an estimated delivery date for your order.

A Message to Our Customers

From a strong sense of obligation to protect the health and well being of our employees, customers, and Canadians at large in the midst of the COVID-19 pandemic, we have made the decision to temporarily close all our stores as of March 16.

In light of the clear and strict recommendations of Canadian and provincial health officials for social distancing, we are compelled to act swiftly and decisively to combat the spread of COVID-19. Along with the collective governmental and societal efforts to contain this pandemic, we hope that this decision contributes to bringing us closer to putting this behind us, getting people back to work, and once again fully enjoying the relationships that we’ve nourished with employees and customers.

With our limited revenue, our highest priority is to ensure employees are paid. As we await details on emergency government relief funding, we will be making every effort to assist our employees through this crisis.

As of last week, most office employees have been set up to work from home. We will continue to strictly follow the advice of medical professionals guiding Canadians through these perilous times, and will protect the health of everyone while keeping our community informed throughout.

Now is the time to be safe, be smart, and to take care of yourself, your family, and your friends. We are very hopeful and optimistic that with broad cooperation and prudence, this will pass and we will again be greeting customers in stores in the very near future.

Kalman Fisher
President

Need help? We’re by your side

Dear customers,

Things have certainly changed over the past few weeks. Whether you’re working from home, connecting with friends virtually, or taking up new routines to stay happy and healthy, we hope you are finding ways to make the best of these challenging circumstances.

One thing that hasn’t changed, however, is our commitment to supporting the people that make up the Melanie Lyne community.

If nobody is checking in on you daily, we want to help. Please send an email to melanielynecares@melanielyne.com with your phone number and postal code, and we’ll reach out to you to see how we can help.

There’s nothing more uplifting than seeing a community of inspiring women take these challenges in stride, and we have been so touched by stories of our community members helping one another at this time of great need.

We’re in this together, and we’ll always be by your side. Let’s look forward to the brighter days that lie ahead!

#HAPPYATHOME

Yours,
The Melanie Lyne Team

We’ve updated our services for you

In order to ensure the well-being of both our team and our customers, we’ve updated several aspects of our services to provide a better and safer experience for all:

  1. Style Rewards
    Clients whose Style Rewards were scheduled to expire on March 31 or April 30 will have until July 31 to redeem them.
  2. Extended Returns
    For in-store purchases made prior to stores temporarily closing on March 16th, we will extend the return policy to 14 days after our stores reopen.
  3. Online Returns
    Online Returns shipped back to Laura Canada are shipped at the cost of the sender. You are welcome to return your online order free of charge within 14 days of the delivery date at any Laura or Melanie Lyne store.
  4. Delays in Shipping:
    Delays may be experienced due to the extra precautions taken to ensure the sanitization of website order delivery packages. Our carriers are also currently experiencing delays in delivery with significant delays within Montreal, Toronto and Vancouver centers. We apologize for the inconvenience. At checkout, we’ll provide you with an estimated delivery date for your order.
  5. Customer Service
    Our customer service team is available to answer any questions you may have, Monday to Sunday from 9:00 a.m. to 5:00 p.m. (Eastern Time). Regular business hours will resume once our stores reopen.

Thank you for your continued support. Stay home and stay safe!

#HAPPYATHOME