COVID-19 Update

Summary of Store Reopenings & Policies

Manitoba Locations

Store	Store opening date	Location	Telephone No.
Store: Melanie Lyne	Now open Now open	Polo Park Shopping Centre Address: 1485 Portage Avenue , Winnipeg, MB , R3G 0W4	Tel: 204-779-5921
Store: Melanie Lyne	Now open Now open	St.Vital Centre Address: 1225 St. Mary's Road , Winnipeg, MB , R2M 5E5	Tel: 204-254-0273

Quebec Locations

Store	Store opening date	Location	Telephone No.
Store: Melanie Lyne	Now open Now open	Les Factoreries Saint Sauveur Address: 160, chemin du Lac Millette , Saint-Sauveur, QC , J0R 1R6	Tel: 450-227-3421
Store: Melanie Lyne	Now open Now open	Centre Commercial Gatineau Address: 79, boul. de la Gappe , Gatineau, QC , J8T 0B5	Tel: 819-243-8866
Store: Melanie Lyne	Now open Now open	Centre commercial Les Rivières Address: 4125, boul.des Forges , Trois-Rivières, QC , G8Y 1W1	Tel: 819-376-5446
Store: Melanie Lyne	Now open Now open	Place Ste-Foy Address: 2450 boul. Laurier , Québec, QC , G1V 2L1	Tel: 418-656-0383
Store: Melanie Lyne	Now open Now open	Galeries d'Anjou Address: 7999, boul. des Galeries d'Anjou , Ville d'Anjou, QC , H1M 1W9	Tel: 514-351-4398
Store: Melanie Lyne	Now open Now open	Promenades St-Bruno Address: 108, boul. des Promenades , St-Bruno, QC , J3V 5K1	Tel: 450-461-0490
Store: Melanie Lyne	Now open Now open	Centre Rockland Address: 2305, chemin Rockland , Ville Mont-Royal, QC , H3P 3E9	Tel: 514-340-9396
Store: Melanie Lyne	Now open Now open	Fairview Pointe Claire Address: 6801, aut. Transcanadienne , Pointe-Claire, QC , H9R 1C4	Tel: 514-695-1915
Store: Melanie Lyne	Now open Now open	Place Montreal Trust Address: 1500 McGill College , Montréal, QC , H3A 3J5	Tel: 514-397-0972
Store: Melanie Lyne	Now open Now open	Carrefour Laval Address: 3035, boul. Le Carrefour , Laval, QC , H7T 1C8	Tel: 450-682-3414
Store: Melanie Lyne	Now open Now open	Place Rosemère Address: 401, boul. Labelle , Rosemère, QC , J7A 3T2	Tel: 450-435-7225

Alberta Locations

Store	Store opening date	Location	Telephone No.
Store: Melanie Lyne	Now open Now open	West Edmonton Mall Address: 8882- 170th Street , Edmonton, AB , T5T 4M2	Tel: 780-444-3365
Store: Melanie Lyne	Now open Now open	Market Mall Address: 3625 Shaganappi Trail N.W. , Calgary, AB , T3A 0E2	Tel: 403-247-6584
Store: Melanie Lyne	Now open Now open	Chinook Centre Address: 6455 Macleod Trail SW , Calgary, AB , T2H 0K9	Tel: 403-252-4265
Store: Melanie Lyne	Now open Now open	South Edmonton Common Address: 9715-19th Avenue NW , Edmonton, AB , T6N 1N5	Tel: 780-409-2644
Store: Melanie Lyne	Now open Now open	CrossIron Mills Address: 261055 Crossiron Blvd. , Rocky View, AB , T4A 0G3	Tel: 403-274-1576

Saskatchewan Locations

Store	Store opening date	Location	Telephone No.
Store: Melanie Lyne	Now open Now open	Midtown Plaza Address: 201 1st Avenue South , Saskatoon, SK , S7K 1J9	Tel: 306-382-4400

British Columbia Locations

Store	Store opening date	Location	Telephone No.
Store: Melanie Lyne	Now open Now open	Langley Power Centre Address: 40-20070 Langley Bypass , Langley, BC , V3A 9J8	Tel: 604-532-1098
Store: Melanie Lyne	Now open Now open	Grandview Corners Address: 40 - 16031 24 Avenue , Surrey, BC , V3Z 9H7	Tel: 604-531-9960
Store: Melanie Lyne	Now open Now open	Mayfair S.C. Address: 3147 Douglas Street , Victoria, BC , V8Z 6E3	Tel: 250-361-1846
Store: Melanie Lyne	Now open Now open	Tsawwassen Mills Address: 5000 Canoe Pass Way , Tsawwassen, BC , V4M 0B3	Tel: 778-630-8101

Ontario Locations

Store	Store opening date	Location	Telephone No.
Store: Melanie Lyne	Now open Now open	RioCan Colossus Centre Address: 7621 Weston Road , Vaughan, ON , L4L 9J9	Tel: 905-264-8549
Store: Melanie Lyne	Now open Now open	Heartland Town Centre Address: 5875 Rodeo Drive , Mississauga, ON , L5R 4C1	Tel: 905-502-6843
Store: Melanie Lyne	Now open Now open	SmartCentres Cambridge Address: 60 Pinebush Road , Cambridge, ON , N1R 8K5	Tel: 519-624-9644
Store: Melanie Lyne Liquidation	Now open Now open	RioCan Marketplace Address: 2181 Steeles Ave. West , Toronto, ON , M3J 3N2	Tel: 416-514-0771
Store: Melanie Lyne	Now open Now open	Bayshore Shopping Centre Address: 100 Bayshore Drive , Nepean, ON , K2B 8C1	Tel: 613-828-3972
Store: Melanie Lyne	Now open Now open	Carlingwood Shopping Centre Address: 2121 Carling Avenue , Ottawa, ON , K2A 1H2	Tel: 613-729-5418
Store: Melanie Lyne	Now open Now open	Masonville Place Address: 1680 Richmond St. North , London, ON , N6G 3Y9	Tel: 519-679-1472
Store: Melanie Lyne	Now open Now open	St. Laurent Shopping Centre Address: 1200 St. Laurent Blvd. , Ottawa, ON , K1K 3B8	Tel: 613-744-7102
Store: Melanie Lyne	Now open Now open	Markville Shopping Centre Address: 5000 Highway 7 , Markham, ON , L3R 4M9	Tel: 905-470-6381
Store: Melanie Lyne	Now open Now open	Mapleview Centre Address: 900 Maple Avenue , Burlington, ON , L7S 2J8	Tel: 905-632-1083
Store: Melanie Lyne	Now open Now open	Promenade Shopping Centre Address: 1 Promenade Circle , Thornhill, ON , L4J 4P8	Tel: 905-763-2476
Store: Melanie Lyne	Now open Now open	Lime Ridge Mall Address: 999 Upper Wentworth Street , Hamilton, ON , L9A 4X5	Tel: 905-574-1876
Store: Melanie Lyne	Now open Now open	Oakville Place Address: 240 Leighland Avenue , Oakville, ON , L6H 3H6	Tel: 905-337-2145
Store: Melanie Lyne	Now open Now open	The Pen Centre Address: 221 Glendale Avenue , St. Catharines, ON , L2T 2K9	Tel: 905-682-7031
Store: Melanie Lyne	Now open Now open	Oshawa Centre Address: 419 King Street West , Oshawa, ON , L1J 2K5	Tel: 905-571-7635
Store: Melanie Lyne	Now open Now open	Upper Canada Mall Address: 17600 Yonge Street , Newmarket, ON , L3Y 4Z1	Tel: 905-830-1401
Store: Melanie Lyne	Now open Now open	Hillcrest Mall Address: 9350 Yonge Street , Richmond Hill, ON , L4C 5G2	Tel: 905-770-0598
Store: Melanie Lyne	Now open Now open	Vaughan Mills Shopping Centre Address: 1 Bass Pro Mills Drive , Vaughan, ON , L4K 5W4	Tel: 905-532-0403
Store: Melanie Lyne	Now open Now open	Fairview Mall Address: 1800 Sheppard Avenue East , Willowdale, ON , M2J 5A7	Tel: 416-490-9804
Store: Melanie Lyne	Now open Now open	Yorkdale Shopping Centre Address: 3401 Dufferin Street , Toronto, ON , M6A 2T9	Tel: 416-256-9831
Store: Melanie Lyne	Now open Now open	Square One Shopping Centre Address: 100 City Centre Drive , Mississauga, ON , L5B 2C9	Tel: 905-276-4233
Store: Melanie Lyne	Now open Now open	Erin Mills Town Centre Address: 5100 Erin Mills Parkway , Mississauga, ON , L5M 4Z5	Tel: 905-820-6979
Store: Melanie Lyne	Now open Now open	First Canadian Place Address: 100 King Steet West , Toronto, ON , M5X 1B5	Tel: 416-368-0840
Store: Melanie Lyne	Now open Now open	Bramalea City Centre Address: 25 Peel Centre Drive , Brampton, ON , L6T 3R5	Tel: 905-789-1656

Nova Scotia Locations

Store	Store opening date	Location	Telephone No.
Store: Melanie Lyne	Now open Now open	Halifax S.C. Address: 7001 Mumford Road , Halifax, NS , B3L 4R3	Tel: 902-453-6841

Newfoundland Locations

Store	Store opening date	Location	Telephone No.
Store: Melanie Lyne	Now open Now open	Avalon Mall Address: 48 Kenmount Road , St. John's, NL , A1B 1W3	Tel: 709-739-3607

We’re committed to providing you with a SAFE & COMFORTABLE shopping experience by taking the following measures:

Delays in Shipping:

Delays may be experienced due to the extra precautions taken to ensure the sanitization of website order delivery packages. Our carriers are also currently experiencing delays in delivery with significant delays within Montreal, Toronto and Vancouver centers. We apologize for the inconvenience. At checkout, we’ll provide you with an estimated delivery date for your order.

A Message to Our Customers

From a strong sense of obligation to protect the health and well being of our employees, customers, and Canadians at large in the midst of the COVID-19 pandemic, we have made the decision to temporarily close all our stores as of March 16.

In light of the clear and strict recommendations of Canadian and provincial health officials for social distancing, we are compelled to act swiftly and decisively to combat the spread of COVID-19. Along with the collective governmental and societal efforts to contain this pandemic, we hope that this decision contributes to bringing us closer to putting this behind us, getting people back to work, and once again fully enjoying the relationships that we’ve nourished with employees and customers.

With our limited revenue, our highest priority is to ensure employees are paid. As we await details on emergency government relief funding, we will be making every effort to assist our employees through this crisis.

As of last week, most office employees have been set up to work from home. We will continue to strictly follow the advice of medical professionals guiding Canadians through these perilous times, and will protect the health of everyone while keeping our community informed throughout.

Now is the time to be safe, be smart, and to take care of yourself, your family, and your friends. We are very hopeful and optimistic that with broad cooperation and prudence, this will pass and we will again be greeting customers in stores in the very near future.

Kalman Fisher
President

Need help? We’re by your side

Dear customers,

Things have certainly changed over the past few weeks. Whether you’re working from home, connecting with friends virtually, or taking up new routines to stay happy and healthy, we hope you are finding ways to make the best of these challenging circumstances.

One thing that hasn’t changed, however, is our commitment to supporting the people that make up the Melanie Lyne community.

If nobody is checking in on you daily, we want to help. Please send an email to melanielynecares@melanielyne.com with your phone number and postal code, and we’ll reach out to you to see how we can help.

There’s nothing more uplifting than seeing a community of inspiring women take these challenges in stride, and we have been so touched by stories of our community members helping one another at this time of great need.

We’re in this together, and we’ll always be by your side. Let’s look forward to the brighter days that lie ahead!

#HAPPYATHOME

Yours,
The Melanie Lyne Team

We’ve updated our services for you

In order to ensure the well-being of both our team and our customers, we’ve updated several aspects of our services to provide a better and safer experience for all:

1. Style Rewards
   Clients whose Style Rewards were scheduled to expire on March 31 or April 30 will have until July 31 to redeem them.
2. Extended Returns
   For in-store purchases made prior to stores temporarily closing on March 16th, we will extend the return policy to 14 days after our stores reopen.
3. Online Returns
   Online Returns shipped back to Laura Canada are shipped at the cost of the sender. You are welcome to return your online order free of charge within 14 days of the delivery date at any Laura or Melanie Lyne store.
4. Delays in Shipping:
   Delays may be experienced due to the extra precautions taken to ensure the sanitization of website order delivery packages. Our carriers are also currently experiencing delays in delivery with significant delays within Montreal, Toronto and Vancouver centers. We apologize for the inconvenience. At checkout, we’ll provide you with an estimated delivery date for your order.
5. Customer Service
   Our customer service team is available to answer any questions you may have, Monday to Sunday from 9:00 a.m. to 5:00 p.m. (Eastern Time). Regular business hours will resume once our stores reopen.

Thank you for your continued support. Stay home and stay safe!

#HAPPYATHOME